Refund & Return Policy
90-day money-back guarantee. Give Elvonir a proper try. If you are not happy with how you feel, we will refund your order.
How long do I have?
You have 90 days from the day your order is delivered to request a refund.
How to request a refund
- Email us at support@elvonir.com with your order number.
- Tell us briefly why it was not right for you โ no awkward questions.
- We will reply within 24 hours with the next steps.
Do I need to send the product back?
If we ask for a return, we will send you the return address and instructions. Please do not send items back without contacting us first.
When will I get my money?
Once your refund is approved, it is sent to your original payment method. Depending on your bank, it can take 5โ10 business days to appear on your statement.
Damaged or wrong item
If your order arrives damaged or you received the wrong item, email us with a photo within 14 days of delivery and we will send a replacement or a full refund.
Buy direct
The guarantee covers orders placed on elvonir.com only. Products bought from other sellers or marketplaces are not covered.
Contact
Email support@elvonir.com โ real people reply within 24 hours.